FREE Standard Shipping offer is valid on orders $79 or more placed online at jorlight.com for U.S. Standard Shipping. Offer is subject to change without notice.
Online Form: Ask Us
Toll free phone number: 1-844-798-2632
Hours of operation: 9am to 4:30pm (Pacific Time)
Monday through Friday, excluding holidays
(Please do not return product to this address without speaking to jorlight and obtaining a Return Authority number.)
If you are not satisfied with your purchase of a jorlight appliance from www.jorlight.com, you may be eligible to return your appliance to Breville within 30 days from receipt of shipment. Please contact us for a Return Authorization (RA) number and begin our Returns Process.
Terms and conditions of Return & Refund Policy
- The appliance must have been purchased directly from www.jorlight.com. Jorlight cannot accept returns of Jorlight branded appliances purchased from other retailers or resellers.
- The purchased appliance must be in brand new condition with original packaging and accessories. Please note that Jorlight does not permit the return of or offer refunds for parts or accessories.
- Please contact us to commence the return process. Please do not return your appliance to Jorlight without first obtaining a Return Authority number. Please note that Jorlight is not responsible for appliance that is lost or damaged without following our return process and without obtaining a valid Return Authority number.
- The Return Authority number is valid for 14 calendar days from issuance.
- If the item is returnable and you send it back to us packed in the original, unmarked packaging, including any accessories, manuals and documentation that shipped with the appliance, Jorlight will offer you a refund based on your original method of payment.